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FAQs

Find answers! We've collected the most common questions right here.

FAQs

Find answers! We've collected the most common questions right here.

FAQs about...

Ticketing

We recommend you purchase your tickets online now to ensure you get access to the Festival. Tickets are available to purchase online via Eventbrite.

No, we strongly advise against purchasing tickets from any third-party sellers or social media accounts. These are often scams, and we cannot guarantee the validity of tickets bought outside our Eventbrite ticketing pages.

What counts as a concession card?

Eligible concession cards include, full time student, health care, DVA, pension & seniors cards. Proof of entitlement required on entry.

You can follow the instructions on Eventbrite to update your tickets.

If you still require assistance, please contact [email protected].

It sure does! All cat lovers, who also love dogss, can enter the Dog Lovers Festival with the same ticket! That’s 2 great Festivals for the price of 1. Please note you must enter both Festivals on the same day.

You will need a ticket for each day that you want to attend.

Once you have purchased your tickets they will be emailed to your inbox as a link embedded in the email.

Click on the links in the email and they will open a blank web page and the tickets will download directly into your downloads box.

If you are unable to find your confirmation email, please check your junk or spam mail folders. The sender’s name will be Eventbrite.

Still can’t find your tickets? Here’s a handy guide

For other ticketing inquiries, please contact [email protected] – we will respond to all requests within 48 business hours.

We have a strict no refunds policy, so please ensure you can make the event prior to paying for your ticket(s).

If your plans do change and you can’t attend, tickets are fully transferrable so feel free to pass them on to your family or work colleagues!

You are not required to print your ticket.

Just present your ticket for scanning at the entry, either as a printed version or the digital version on your phone for fast entry.

It will then be scanned and you can enter the Festival directly.

General Festival Information

Melbourne Showgrounds
Epsom Road, Ascot Vale. Google Maps.

Saturday 17 October 2026: 9:30am to 5pm
Sunday 18 October 2026: 9:30am to 5pm

The festival is held primarly indoors and most attractions will be under cover, so we will still go ahead in the event of rain.

No! Once you’re inside, everything to see and do at the Festival is included in your ticket price (apart from food, drinks and purchases from exhibitors).

Bring your credit card along to shop from the incredible range of dog products among our wonderful exhibitors who, but the way, will most likely be giving away free samples!

The 2025 Festival Map and Timetables will be available closer to the event.

There will be roaming volunteers on the Festival floor, or you can head to the Organiser’s Office to talk with Festival staff.

Getting There & On-Site Amenities

For a full rundown on car parking and public transport, see this page.

We highly recommend taking advantage of one of the many excellent public transport options to avoid car parking costs and traffic delays. For a rundown of all the public transport options, please click here.

The venue is a cashless venue. So please bring  your own debit or credit card to make purchases throughout the venue and with our exhibitors.

Some exhibitors will accept cash, but this is the exception. Not the rule.

Yes, there are accessible toilets, ramps and lifts throughout the venue, including access from the car parks.

For further details visit the Melbourne Showgrounds website.

For details on parking, please visit the Melbourne Showgrounds website.

Yes, you can bring your own food and drinks. We will also have vendors selling food at the event.

Please note you can’t bring in glass bottles, containers or any alcohol. If found by security these items will be confiscated.

Cat Policies & Information

The Cat Lovers Festival was developed to celebrate our best friends, and to educate, entertain and inform cat owners & lovers, not cats (so no visitor cat, sorry!)

If you’d like to find out more information around the policy please click here.

Yes, there will be hundreds of casts to meet at the Festival! We do ask that all visitors respect the wellbeing of the cats and follow our welfare guidelines available here.

Yes, Accredited Assistance or Service Animals are very welcome at the Festival. Visitors must provide evidence of formal training or a PTV pass for entry.

Whilst we encourage you to come along to the Festival to meet your next forever friend, our Breeders and Adoption groups are governed by strict rules and regulations in their respective states. 

Therefore, whilst you are permitted to register your interest in the adoption and/or purchasing process, we do not allow or support the adoption or sale of cats onsite at the festival.

You will need a ticket for each day that you want to attend.

Shopping at the Festival

Absolutely! It’s like a huge, kitty-department store, with hundreds of exhibitors showcasing and selling all the latest and greatest products and services to reward your cat!

There’ll be shopping and food trucks galore, with 100s of stands offering 1,000s of products & services, stacks of new products, samples, show specials and cat-friendly clothing, beds, food, groomers, insurers, leads, collars, pet-tech, photographers, retailers, toys, trainers, treats, vets and more!

Exhibitors will be finalised closer to the event.

The Cat Lovers Festival includes a massive supermarket of new products, festival specials and cat-friendly beds, food, insurers, leads, collars, tech, toys, treats, photographers, retailers, vets and more!

Exhibitors will be finalised close to the event.

We have free Visitor Storage available in the Dome Foyer from 10:30 am to 5pm for hand-carried items only (no suitcases or large trolleys).

We encourage visitors to bring their own bags for carrying items home, as bags are not available for purchase.

Exhibitor & Sponsor Enquiries

Thank you for your interest in booking a stand at one of our festivals!

Please contact our Sales team via the form on this page

If you could include which Festival you are interested in booking and your phone number, the team will reach out to provide you with more info.

Thank you for your interest in sponsoring one of our festivals!

Please contact our Sales team via the form on this page

If you could include which Festival you are interested in booking and your phone number, the team will reach out to provide you with more info.

Stand sales for Melbourne 2026 close on Friday 9th October

Our exhibitor list for our upcoming festivals will be available online 12 weeks prior to each show. Some of our exhibiting categories include:

Pet Food, Bedding, Pet Health, Pet Tech, Insurance, Travel Accessories, Pet Friendly Accommodation, Collars, Leads, Art / Collectables, Retail, Toys, Pet Transportation, Pet Friendly Holidays, Vets Grooming Products, Pet Furniture, Gear for Dogs on Adventures and much more.

If you would like further information, please fill out the enquiry form via this page and our sales team will be in contact.

  • Upon signing your contact – 25% deposit is due
  • 6 months prior to the show – 50% payment is due
  • 3 months prior to the show – final balance is due

If you have any questions about flexible payment terms, please contact us at [email protected]

Please refer to the exhibiting page on our website for stand options and inclusions
Yes, we do have a multi show rate if you are looking to exhibit across multiple festivals. For more info on multi-festival rates contact [email protected]
Yes, you will require to provide proof of insurance. If you don’t currently have public liability insurance, you will be able purchase it from the event organisers for $150+ GST per festival.
In 2024 we had over 58,000 people attend our festivals across Brisbane, Sydney and Melbourne.
In 2024, we had 110 exhibitors at the Sydney Dog Lover Festivals and 144 at the Melbourne Cat Lovers Festival. In addition to this we have approximately 45+ adoption and breeder stands at each Cat Lovers Festival.
We had 52 exhibitors at the Sydney Cat Lovers Festivals and 44 at the Melbourne Cat Lovers Festival. In addition to this we have approximately 45+ adoption and breeder stands at each Cat Lovers Festival.
 

There will be limited access to unsecured on-site storage for exhibitors

 
Our terms and conditions can be viewed online here
 

Still have more questions?

Thank you for your interest in participating in our festivals! Please contact the Sales team on [email protected] or complete a sales enquiry form here

Thank you for your interest in the Festival. You can contact our team via this page. We will get back to you within 48 business hours. 

Thank you for your interest in the Breed Showcase. You can access further details and submit your application via the Breed Showcase page

Thank you for your interest in the Adoption Zone. You can access further details and submit your application via the Adoption Zone page

Thank you for your interest in Volunteering. You can access further details and submit your application via the Volunteer Application page. 

Thank you for your interest in the Festival. You can access further details and submit your application via the Influencer page.

Thank you for your interest in the Festival. You can access further details and submit your application via the Presenter page.

Thank you for your interest in the Festival. You can access further details and submit your enquiry via the Media page or email [email protected].

Dates & Times
Saturday 17th Oct, 2026   9:30am — 5pm
Sunday 18th Oct, 2026   9:30am — 5pm
Venue
Melbourne Showgrounds
Epsom Road, Ascot Vale VIC
Google Maps
Getting There

Located just 7km from Melbourne CBD and 15 minutes from Melbourne Airport, Melbourne Showgrounds is easily accessible by public transport or car.

Parking & Transport

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